Returns & Exchanges

At ArtfulTea, we want you to be completely satisfied with your premium loose leaf tea and accessories. If you are not happy with your purchase, we offer a 30-day return policy for unopened products and a satisfaction guarantee on our tea blends.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for the return to receive an authorization code.

• 2.
  Pack Your Items

  Securely package the items in their original packaging to ensure they are not damaged during transit back to our warehouse.

• 3.
  Ship the Package

  Affix the provided return shipping label or use a trackable shipping service to send the items back to our headquarters.

• 4.
  Receive Refund

  Once we receive and inspect your items, we will process a refund to your original payment method within 5-7 business days.